Returns & Refunds
Product Returns
If you discover a manufacturing defect or are shipped an unsealed product, you are eligible for a full refund within 30 days of purchase. To qualify, the unused product must remain in its original condition, with the product packaging intact.
To initiate a return, please email us at returns@chicrue.com with your order number and date of purchase.
Ship your package to: 8545 W. Warm Springs Ste A4 PMB 168, Las Vegas, NV 89113
* Please ensure you obtain delivery confirmation when returning your item, we cannot process your return or exchange unless we receive your returned item.
Product Refunds
When you return an item, your refund amount and refund method may vary. Your refund and how your refund is issued may differ based on the condition of returning the item.
How Long Do Refunds Take?
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
When Will You See Your Refund?
Depending on your banking institution you may not see your credit for up to 30 days, please contact your financial institution for more information about when you will receive your refund credit.
